Shipping Policy
Last updated: March 4, 2026
1. Processing Time
All orders are processed and shipped within 1-2 business days of purchase. Orders placed on weekends or holidays will be processed the next business day. You'll receive a shipping confirmation email with tracking information once your order ships.
2. Shipping Options
Standard Shipping (5-7 business days)
Standard delivery for all domestic orders within India
Free shipping is available on orders above ₹999.
3. Shipping Costs
Shipping costs are calculated at checkout based on:
- Destination address within India
- Weight and dimensions of package
- Any applicable handling fees
Free shipping is available on orders above ₹999.
4. Order Tracking
Once your order ships, you'll receive a tracking number via email. You can use this number to monitor your shipment's progress through the carrier's tracking system. We recommend signing up for delivery notifications.
5. Delivery Address
Orders will be shipped to the address provided at checkout. We recommend verifying your address before completing your purchase. We are not responsible for packages delivered to incorrect addresses due to customer error.
6. Delayed Shipments
While we strive to meet all shipping timeframes, occasionally delays occur due to:
- High order volume
- Carrier delays or disruptions
- Inclement weather
- Address verification issues
We'll keep you updated and work to resolve any delays promptly.
7. Lost or Damaged Shipments
If your package is lost or arrives damaged:
- Contact us immediately with tracking information and photos
- We will file a claim with the carrier
- Provide a replacement or refund once claim is resolved
8. Contact Information
For shipping inquiries, please contact us:
Mystique Apparel Shipping Team
Email: apparelmystique1@gmail.com
Response time: Within 24-48 hours
